ViTaiLity Pet Supply offers FREE SHIPPING(on orders of $50.00 or more) from our U.S. warehouse via UPS, USPS or FedEx Ground USA on all orders.  Shipping time is 4-8 days.  Shipping on orders less than $50.00 is $8.99 Flat within the continental U.S..

Expedited and international shipping rates are available upon request, and additional cost will be charged to the customer upon approval. 

Returns are accepted within 30 days of delivery to customer and refunds granted on merchandise that is unused and undamaged. 

If your order arrives to you damaged, please take photos immediately and contact us for further instructions.